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Mailback not working 1 month 6 days ago #276950

  • brumoh
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Hi Tihana,

my mailback is not working too.
I also looked in spam, but there is not Mailback email.

Thx
Bruno

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Mailback not working 1 month 6 days ago #276951

  • tihana.krivic's Avatar
  • tihana.krivic
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Hi,

please send me login information, backend link and form name

Use this tag:
[confidential]
[/confidential]

I will check where is a problem

UPDATE: checked over the mail

Regards,
Tihana

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Last edit: Post by tihana.krivic.

Mailback not working 1 month 6 days ago #276952

  • gob
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In my case it was finaly a google block affecting gmail users:
"This message does not pass authentication checks (SPF and DKIM both 550-5.7.26 do not pass). SPF check for [gobmallorca.com] does not pass with ip: (xxxxxxxxxxx). To best protect our users from spam, the message has 550-5.7.26 been blocked".
Fixed with DNS modification in the server.

Best regards

Toni

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Mailback not working 1 month 6 days ago #276953

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Hi,

thanks for your feedback :)

Regards,
Tihana

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