Yes, there are plans to integrate a similar feature in WhatsApp. While WhatsApp currently does not have a built-in form feature like Telegram, it's always evolving and adding new functionalities. As a widely-used messaging platform, WhatsApp recognizes the importance of catering to the needs of businesses like yours.
In the meantime, you can explore alternative solutions to achieve your goal. One option could be to create a simple web form on your taxi company's website or within a mobile app, where users can input their origin and destination information. Once submitted, you can set up a system to receive notifications or automate the process of opening a conversation between the user and your office in WhatsApp. This way, users can still conveniently provide their details and initiate a conversation with your office using their preferred messaging app.
Additionally, keep an eye out for any updates from WhatsApp regarding new features or integrations that could meet your specific requirements. The messaging app industry is constantly evolving, and it's likely that WhatsApp will continue to enhance its offerings to better serve businesses and end users.
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