TOPIC:

Mailback funktioniert nicht 4 years 5 months ago #220705

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  • fchojinski
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Hallo,

ich habe ein Bewerbungsformular gebaut. Alles läuft super. Nur leider bekommen die Bewerber keine automatische Antwort. Settings siehe Anhang. Mailsettings von Joomla habe ich getestet, testweise auch mal auf smtp umgestellt. Testmails und Admin Mails kommen an, Mailback mails leider nicht.

Wo kann ich noch suchen?

Viele Grüße
Frank

Joomla 3.8.3, BreezingForms 1.9.0 Stable (build 929), Zugang zur Seite kann Crosstec gegeben werden. Bitte per Mail melden.
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Mailback funktioniert nicht 4 years 5 months ago #220735

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  • fchojinski
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In English: I have build a application form. Everything is fine. But the candidates did not get a automatical reply mail like "Thank you for your application etc.". Settings are shown at he attached file. I have verified mailsettings at joomla and also changed them from php to smtp. Testmail and Admin Mail works fine, Mailback mails not.

Where can i look at?

Frank

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Mailback funktioniert nicht 4 years 5 months ago #220737

  • mihaela
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Hello,

Can we please continue in English as we're currently a bit low on German speaking staff?

In order to person who submits the form gets an email, in the textfield where the person writes his email, you need to go to Advance options and check the Mailback checkbox as in the picture below.


Let me know if you did this and whether the person receives mailback after you check it.

Regards,

Mihaela
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Mailback funktioniert nicht 4 years 5 months ago #220748

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  • fchojinski
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Hi Mihaela,

that fixed my problems. Perhaps you can write a hint in the mailback section of your online documentation. There is where i looked at and did not find the advice.

Thanks a lot
Frank

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Mailback funktioniert nicht 4 years 5 months ago #220755

  • mihaela
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I'm glad that the problem is solved now.

Thank you for the suggestion, you are right, that would be useful.

If you'll have more questions, feel free to post on our forums.

Regards,

Mihaela

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