TOPIC:

Blocked submission while uploading files 4 months 3 weeks ago #275491

  • monomgabriel's Avatar Topic Author
  • monomgabriel
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Hello Crosstec team!
I noticed that some users could'nt submit their forms because their uploads were blocked. The problem is hard to explain because it happens sometimes only.
Here is an example, the upload is interrupted at 65% for one file and 14% for the other and even waiting for 25 minutes doesnt change anything:

Is there a way to ignore the uploads at some point and just save the text data?
This would be better than just loose 100% of the submission.
Thanks for your help.
monomgabriel
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Blocked submission while uploading files 4 months 3 weeks ago #275496

  • tihana.krivic's Avatar
  • tihana.krivic
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Hi,

probably, this happend because files are too big

Please try to increase this values in php.ini:
memory_limit
max_execution_time
max_input_time
post_max_size
upload_max_filesize

If you can't find php.ini, ask your host provider

Hope this helps

Regards,
Tihana

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