TOPIC:

System information from form input to specified email? records null? 10 months 4 days ago #268363

  • Topic Author
  • dom
  • Offline
  • Fresh Breezer
  • Fresh Breezer
  • Posts: 6
  • Thanks: 0
Hi, I'm a complete newbie and I can't work out what I am doing wrong. I'm getting null records returned with mail back address. And, the records in the component are the same?All I seem to be receiving is the system information of the submitter?TIA for any help.DominickI have attached my package - I'm not sure if that is how you troubleshoot?
You do not have permissions to access this page.


There is also a screen shot of my form and the backend too.

You do not have permissions to access this page.
You do not have permissions to access this page.

File Attachment:

File Name: mypck_001_...1-24.zip
File Size:29 KB
Attachments:

Please Log in or Create an account to join the conversation.

System information from form input to specified email? records null? 10 months 4 days ago #268365

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Posts: 11658
  • Karma: 3
  • Thanks: 757
Hi,

could you please send me your login information, and backend link that I can check it directly in your page?

If yes, please use this tag:
[confidential]
[/confidential]
Only forum moderator can see this

Regards,
Tihana

Please Log in or Create an account to join the conversation.

System information from form input to specified email? records null? 10 months 4 days ago #268368

  • Topic Author
  • dom
  • Offline
  • Fresh Breezer
  • Fresh Breezer
  • Posts: 6
  • Thanks: 0
Hi, thanks for your response!

This message contains confidential information


Thank you for taking the time to help. I would be happy to donate a small amount of money to support you if you have paypal? or something?

TY

Dom

Please Log in or Create an account to join the conversation.

System information from form input to specified email? records null? 10 months 4 days ago #268369

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Posts: 11658
  • Karma: 3
  • Thanks: 757
Hi,

ok, I found what's wrong.

Please use the latest joomla version (e.g. the latest joomla 3.10), and php version 7.4

After that everything will be fine :)

If you need anything else, feel free to ask

Regards,
Tihana

Please Log in or Create an account to join the conversation.

System information from form input to specified email? records null? 10 months 4 days ago #268370

  • Topic Author
  • dom
  • Offline
  • Fresh Breezer
  • Fresh Breezer
  • Posts: 6
  • Thanks: 0
Hi again, I would update the site but it is very old and outdated. I'm worried I'm going to break other plugins if I update the joomla core.

Is there any other way to fix this?

Please Log in or Create an account to join the conversation.

System information from form input to specified email? records null? 10 months 4 days ago #268371

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Posts: 11658
  • Karma: 3
  • Thanks: 757
Hi,

I think this will not break other plugins, but you can make a new test site with newer version of joomla and test your form (export it from this site, and import to new site).

Is there any other way to fix this?

Not 100%, but maybe update of php version to php 7.4 can help

Regards,
Tihana
The following user(s) said Thank You: dom

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
  • 2
Moderators: ForumSupport
Time to create page: 0.101 seconds

BreezingForms Pro 1.4.7 for WordPress Released!

Available in the membership section.

September Discount!

Massive discounts on all subscriptions!

Get Your Subscription Here

Quick Links

Downloads

BreezingForms

ContentBuilder

BreezingCommerce

Templates

Documentation

BreezingForms

ContentBuilder

BreezingCommerce

Apprendre BreezingForms (French Community)

Apprendre et maîtriser BreezingForms par des tutoriels et exemples, le tout en français

breezingforms.eddy-vh.com

Questions et réponses sur les forums de l'AFUJ

AFUJ

Special Offer

Summer Sale! All subscriptions at a special price!

Includes prio support, all of our current and future Joomla!® extensions and Joomla!® templates for the duration of your membership.

Get it from here

3rd Party Discount - 25% Off

We help you to keep your costs under control. If you are a new member and purchased a form building tool from a different form vendor, then you'll get a 25% discount on our subscription plans.

How to receive the discount:

Send us a quick email to sales@crosstec.org with a proof of purchase (for example a paypal receipt), await payment instructions and enjoy your membership!