TOPIC:

The form doesn't send emails 3 months 3 weeks ago #262328

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  • nabil0786
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I have a new installation. Initially it send some emails but randomly. Now it doesn't send at all. I have created test forms investigate the issue, but it is the same. What can check to fix this? This is holding up my project.

Thanks!

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The form doesn't send emails 3 months 3 weeks ago #262331

  • Mirec's Avatar
  • Mirec
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Hi,

could you please check the below steps for ADMIN email:

1. Have you defined a default email address in Components > BreezingForms > Configuration?

2. In the form's properties, have you checked the MAIL NOTIFICATION box and (if sending to an address other than the default email address) specified the MAIL RECIPIENT(S) in the next field?

3. In the form's properties > Advanced tab > More Options > Admin Email tab, is the Email set to default or custom? If it is set to custom, have you added labels and values.



FOR EMAILS TO THE USER

1. In the Advanced tab of the text element where the user enters their Email address, have you checked the "Mailback" checkbox?


2. In the form's properties > Advanced tab > More Options > Mailback Email tab, is the Email set to default or custom? If it is set to custom, have you added labels and values.

3.please go to System-Global Configuration-Server-Mail settings-and as Mailer use SMTP and use settings for your email.

There you will button Send Test Mail, and if everything is set ok, you will receive mail.

And please, check your SPAM folder in your email.

Hop it helps,
Regards,
Mirko

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Last edit: Post by Mirec.

The form doesn't send emails 3 months 3 weeks ago #262374

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  • nabil0786
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Thank you!

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The form doesn't send emails 3 months 3 weeks ago #262378

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Hi,

you're welcome! :)

If you need more help, let me know!

Regards,
Mirko

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The form doesn't send emails 3 months 3 weeks ago #262416

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  • nabil0786
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Hello Mirko,

I have drop down fields and they are required fields. How do I actually make them required as they are simply bypassed. For example I am using the following:

1; ;value100
0;AL;value1
0;AK;value2
0;AZ;value3

This sets the default selection to empty, but the form still doesn't see it as required even through I checked the 'Required' box.

Please assist.

Thank you!

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The form doesn't send emails 3 months 3 weeks ago #262418

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Hi,


try set like this:
1; select value;
0;AL;value1
0;AK;value2
0;AZ;value3

And set elements validation in properties of the fieldset FF::ff_valuenotempty

Let me know the result!
Regards,
Mirko

Regards,
Mirko

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