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Mailback isn't working 6 months 2 weeks ago #255577

  • ScoutingAlphen's Avatar Topic Author
  • ScoutingAlphen
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Hello,

I'm a long time user of the CrossTec forms for Joomla and very happy with the user friendly setup. However I now have an issue, we have created a new version of our site and for some reason the mailback option in the forms don't work anymore.
The admin emails get delivered without any issue, so the mail settings of the site itself work.
Here is what I've done:
1. An checkbox with the advanced option "Only send to corresponding mailback field when checked" is part of the form:

2. In the form settings I've created an mailback emails setup:

Whether I select the default or custom option here I don't get the mailback mail.

What is going wrong here?

Kind regards,
Jeroen
Met vriendelijke groet,

Jeroen Kluft
Redactie Scouting Alphen aan den Rijn
scoutingalphen.nl
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Mailback isn't working 6 months 2 weeks ago #255579

  • tihana.krivic's Avatar
  • tihana.krivic
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Hi,

in email element->Advanced->did you enable Mailback too?

Regards,
Tihana
The following user(s) said Thank You: ScoutingAlphen

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Mailback isn't working 6 months 2 weeks ago #255586

  • ScoutingAlphen's Avatar Topic Author
  • ScoutingAlphen
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That did the trick!
Thanks
Met vriendelijke groet,

Jeroen Kluft
Redactie Scouting Alphen aan den Rijn
scoutingalphen.nl

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