TOPIC:

Form shows blank page after submitting 6 months 1 week ago #255324

  • Topic Author
  • chaldama
  • Offline
  • Junior Breezer
  • Junior Breezer
  • Posts: 79
  • Thanks: 0
On educatioo.com/contact/view/form , the form throws a white page after submitting. There is nothing to be found in the error logs or in the inspection of the white page. I already reinstalled Breezing Forms, checked everything over and over. I attached the form here.
Attachments:

Please Log in or Create an account to join the conversation.

Form shows blank page after submitting 6 months 1 week ago #255343

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Posts: 6901
  • Karma: 3
  • Thanks: 492
Hi,

this could be php error
Can you please ask your host company to provide you with php_error_log?

Regards,
Tihana

Please Log in or Create an account to join the conversation.

Form shows blank page after submitting 6 months 1 week ago #255351

  • Topic Author
  • chaldama
  • Offline
  • Junior Breezer
  • Junior Breezer
  • Posts: 79
  • Thanks: 0
Hi Tihana,
I already checked the PHP error logs, there is nothing in there.
Kind regards Marloes

Please Log in or Create an account to join the conversation.

Form shows blank page after submitting 6 months 1 week ago #255353

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Posts: 6901
  • Karma: 3
  • Thanks: 492
Hi,

could I access to your page, and try to see where the problem is?

If yes, please send me login information and backend link.

Use this tag:
[confidential]
[/confidential]

P.S: please write name of form too

Regards,
Tihana

Please Log in or Create an account to join the conversation.

Form shows blank page after submitting 6 months 1 week ago #255381

  • Topic Author
  • chaldama
  • Offline
  • Junior Breezer
  • Junior Breezer
  • Posts: 79
  • Thanks: 0
Hi Tihana,
That would be great, see below for the credentials.
i tested the mail function of the website in the global config and this works fine.
Name of the form: contact or contactform, both have the same issue.
Kind regards,
Marloes


This message contains confidential information

Please Log in or Create an account to join the conversation.

Form shows blank page after submitting 6 months 1 week ago #255387

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Posts: 6901
  • Karma: 3
  • Thanks: 492
Hi,

ok, for you form contactform there is no thank you page, so please add another page, and enable last page is thank you page.

Also, for testing please try to remove recaptcha and then test it again, and see if there is blank page after submit.
If there is no blank page, after remove recaptcha, then try to find new keys for recpatcha

Regards,
Tihana

Please Log in or Create an account to join the conversation.

Moderators: ForumSupport
Time to create page: 0.053 seconds

BreezingForms Pro 1.4.7 for WordPress Released!

Available in the membership section.

September Discount!

Massive discounts on all subscriptions!

Get Your Subscription Here

Quick Links

Downloads

BreezingForms

ContentBuilder

BreezingCommerce

Templates

Documentation

BreezingForms

ContentBuilder

BreezingCommerce

Apprendre BreezingForms (French Community)

Apprendre et maîtriser BreezingForms par des tutoriels et exemples, le tout en français

breezingforms.eddy-vh.com

Questions et réponses sur les forums de l'AFUJ

AFUJ

Special Offer

Summer Sale! All subscriptions at a special price!

Includes prio support, all of our current and future Joomla!® extensions and Joomla!® templates for the duration of your membership.

Get it from here

3rd Party Discount - 25% Off

We help you to keep your costs under control. If you are a new member and purchased a form building tool from a different form vendor, then you'll get a 25% discount on our subscription plans.

How to receive the discount:

Send us a quick email to sales@crosstec.org with a proof of purchase (for example a paypal receipt), await payment instructions and enjoy your membership!