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PayPal Error: Verification Failed 3 weeks 4 days ago #253694

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  • cjcatalano
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Hello,

We recently started having a problem where visitors would complete our form, check out using PayPal and when they are returned to our site they are getting an error message instead of our Thank You page. The error message states:

"An error occured, see the message below. If you think this is a mistake then contact the site administrator and provide him with your transaction id and the message below, please. Thank you!

Your transaction id: 8R123418N3273405U

Error: Verification failed"

The PayPal transaction is actually successful, the form record is also successfully processed and it shows the transaction id as being 'valid'.

We have IPN turned on in our PayPal account as well as return url and PDT (always have). We've been using this form for a few years without any problem. I did notice this error in our server logs, but I don't think its related: PHP Notice: Undefined index: cancelURL in /home/westisli/public_html/components/com_breezingforms/facileforms.process.php on line 8612

Any ideas what might have changed recently to cause this?

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PayPal Error: Verification Failed 3 weeks 4 days ago #253695

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  • tihana.krivic
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Hi,

please go to your paypall account->your account settings->Website Payment Preferences ->set Auto Return: ON->Return URL :whatever->Payment Data Transfer : ON
When you save, you will see a new token appear under Payment Data Transfer. Use that token in your form.
crosstec.org/en/support/online-documenta...iacation-failed.html
Multiple customer had the same problem, and this solved it.



PHP Notice: Undefined index: cancelURL in /home/westisli/public_html/components/com_breezingforms/facileforms.process.php on line 8612

This is not error, this is just notice

Regards,
Tihana

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Last edit: Post by tihana.krivic.

PayPal Error: Verification Failed 3 weeks 4 days ago #253697

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  • cjcatalano
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Hello Tihana,

As I mentioned in my post, we already have those settings enabled in PayPal. However, there is no field for a token in our form.

Thank You.

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PayPal Error: Verification Failed 3 weeks 3 days ago #253698

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Hi,

Token->site key, security key
In your breezingforms form when you add element paypal button, then you should go to this button->Properties->you should put Site key, and Security key for your page.



Regards,
Tihana

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Last edit: Post by tihana.krivic.

PayPal Error: Verification Failed 3 weeks 3 days ago #253700

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  • cjcatalano
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Ok, I was looking at the Advanced tab. I see the token field on the regular Properties tab. Also, you mentioned Site Key and Security Key - aren't those for ReCaptcha?

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PayPal Error: Verification Failed 3 weeks 3 days ago #253706

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Hi,

sorry, you’re right, I was sick, but I’m a little better today, so don’t get mad please.

In token in paypal button you should put token, and after that everything should be fine with paypal.
Please test it, and get back to me

Regards,
Tihana

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