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Lifetime subscription 2 weeks 13 hours ago #249293

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  • malcolm@e3net
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Hi There,

I purchased a Lifetime subscription, but do not now seem to have access to download the latest version of ContentBuilder/ Breezing forms.

I also just updated Breezing forms and got the message:

BreezingForms Pro
Please enter your update key in the BreezingForms configuration.
Without this key you won't be able to receive future upates.
You can get your personal update key at Crosstec.org in the My Account => My Downloads section
after login.


I do not seem to be able to get the Personal Update Key described in this update info.

Please note I am NOT at this point llonoiking for Pro support, I am just looking for the promised lifelong access to updates.


Thanks,


Malcolm

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Lifetime subscription 2 weeks 12 hours ago #249294

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  • tihana.krivic
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Hi,

in My Account => My Downloads => "BreezingForms for Joomla" box, at the bottom, you should see update key.
Copy this key in your BF->Configuration->Update Key and Save it.

Regards,
Tihana

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Lifetime subscription 2 weeks 12 hours ago #249295

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  • malcolm@e3net
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Hi Tahina, and thanks for the very quick response.

That is exactly the problem. Those were the instructions I followed, but what I get is a message saying:

ERROR
No file downloads available. Please login or purchase a file product in order to download.

- see attachment.



Malcolm
Attachments:

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Lifetime subscription 2 weeks 12 hours ago #249296

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Hi,

I don't have access to this, but I forward this on, and get back to you when I get the information.
Also, I can send you BF if you want

Regards,
Tihana

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Last edit: Post by tihana.krivic.

Lifetime subscription 2 weeks 12 hours ago #249297

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  • malcolm@e3net
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Thanks. Look forward to hearing from you in due course.

No need to send me BF just now, I am using a slightly older version which is fine. Was just wanting to upgrade at some point soon.


Thanks,



Malcolm

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Lifetime subscription 1 week 6 days ago #249330

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Hi,

your previous subscription expired, so we added a new one.
Now everything should be ok.

Regards,
Tihana

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