TOPIC:

Mobile Form Signature Validation not working 1 year 1 month ago #247244

  • viktorleon's Avatar Topic Author
  • viktorleon
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Hello, I just finished putting together a questionnaire regarding COVID and all my fields are required, including a signature field.

Validation is enabled and a proper script is assigned. The form works 100% correctly in a desktop but when I use it on my mobile device, the signature validation doesn't work.

The users would be able to fill it out and not sign it, which defeats the purpose.

About 90% of our users will use their mobile device to complete the form so it's important that the signature field is not skipped.

Any guidance would be appreciated.

Victor

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Last edit: Post by viktorleon.

Mobile Form Signature Validation not working 1 year 1 month ago #247249

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Hi,

I tested it now on my test form, and it works for me (desktop and mobile version)

Can you please export your form and post it here that I can take a look?
Go to BF->Configuration->Create package->and select form with signature

Regards,
Tihana

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Last edit: Post by tihana.krivic.

Mobile Form Signature Validation not working 11 months 3 weeks ago #249780

  • viktorleon's Avatar Topic Author
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Tihana,

Thank you for your support. Do you offer premium support or additional consultation to create a custom form?

Feel free to message me directly if you can.

Have a great day,

Victor

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Mobile Form Signature Validation not working 11 months 3 weeks ago #249785

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Hi,

if you want I can create example for you with signature

I am waiting for your feedback :)

Regards,
Tihana

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