Always freezing on 0% if there is a file to upload

  • Oidon
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Oidon created the topic: Always freezing on 0% if there is a file to upload

Hello,

There is no way to let "upload file" to work.
I tried every configuration/combination with and without validation.
"Submission" just does not work only when there are files to upload.
Always freezing with 0%.

I have purchased breezingform a few days ago and updated from free- to the pro-version.
I thought the "update" could have caused the issue.
So I created the package (form) and uninstalled the software and reinstalled.
Nothing was changed.

In fact I wanted to ask why the maximum size is not reflected.
But now, I will be happy if the submission with upload files in anyway work.

Can someone help me?
Thank you

Ichiro
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mihaela replied the topic: Always freezing on 0% if there is a file to upload

Hello,

Sorry for not answering sooner.

Do you in your form have a regular "File upload" field or you have checked "Use HTML5 upload" or "Use Flash upload (legacy)".

If you have, could you please try to use the regular "File upload" element to see whether the same issue will occur.

Let me know the result.

Regards,

Mihaela
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  • Oidon
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Oidon replied the topic: Always freezing on 0% if there is a file to upload

Hello,

I tried various combinations and possibilities.
As I wrote on the following/next post I installed the extension "breezingforms" on the other domain and tested.
It worked fine so far without any problem.

So, I assume the software was messed up through the update process.

That is why I like to make a new clean install again.

In fact I uninstalled the extension three times, and after each uninstall I deleted all the database with related files from the server.
Then I installed again, however it occurs the same problem and I see the logo of "breezingform free" and old data.
It means, apparently it was not uninstalled completely.

What I did, is

1. Uninstall the breezingforms on the joomla-backend.
2. Delete the following files from FTP
.../component
.../module
.../language
.../media
.../administrator/component
.../administrator/module
3. Delete the files from server "phpMyAdmin"

Apparently some files should have remained without being cleared.

Would you please tell me how I can delete all the files completely?

Let me say again.
I guess the clean install may help because it worked on another domain.

I will be appreciated if you can answer a bit quickly this time.

Thank you

Ichiro
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mihaela replied the topic: Always freezing on 0% if there is a file to upload

Hello,

Thank you for the explanation.

This sounds like it could be a caching issue. Please try to clear cache.

Go to Joomla > System. Clear Cache and Clear Expired Cache.
Check if you are running Joomla Cache on your website .
You can check it System > Global Config. > System > Cache Settings > System Cache > and set it to "Off".

Let me know whether that makes a difference.

Regards,

Mihaela
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