TOPIC:

Form reloads without submitting with large attachment 11 months 2 days ago #237788

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  • pmichael
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I have a form that when about 8MB of attachments are submitted with the form, the form simply reloads on the page. The submission doesn't result in a log, an email or any other notification that information was stored. I don't see any errors and have a very very similar site on another cPanel that is working well under these conditions. Please help!

(note: if less than 8MB are uploaded, the form sends just fine)

www.gporthotracking.com/demo/gp-ortho-demo

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Form reloads without submitting with large attachment 11 months 1 day ago #237790

  • mihaela
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Hello,

This can be caused by settings in php.ini. Please try to set up the following to these large values:
post_max_size = 256M
upload_max_filesize = 500M
max_input_time = 240
max_execution_time = 500
max_input_vars = 4000
memory_limit = 128M

If you don't have access to your php.ini file, contact your hosting provider as they could do it for you.
After you do so, please restart the server and test whether something changes, whether the files get uploaded.

Regards,

Mihaela
The following user(s) said Thank You: pmichael

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Form reloads without submitting with large attachment 11 months 1 day ago #237791

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  • Eddy.vh
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Hello.

You need to check your settings in the php.ini file of your hosting.
upload_max_filesize and post_max_size should be increased.

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Form reloads without submitting with large attachment 11 months 1 day ago #237800

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  • pmichael
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Perfect thanks! These settings took care of the issue. Much appreciated!

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Form reloads without submitting with large attachment 11 months 1 day ago #237802

  • mihaela
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Great!

I'm glad that this has resolved the issue. :)

Regards,

Mihaela

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