It send a mainback to the user also when a required field it's empty

  • camacor
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camacor created the topic: It send a mainback to the user also when a required field it's empty

Hi!
I realized recently that when the user does not fill in any of the required fields it does not show any alert and it seems that the form is sent correctly. In fact, the user receives the confirmation email even though the form has not been saved.

What can I do to show an alert and not send the confirmation email to the user in the event that there is any required field not filled?

Thank you very much.

Best regards.

Carol.
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mihaela replied the topic: It send a mainback to the user also when a required field it's empty

Hello,

It is a strange behavior that user receives the confirmation email even though the form has not been saved.

Marking fields just as required isn't enough to perform a field validation. Marking it as required just adds an asterisk to the field label. You need to select a corresponding validation script that suits each element. Therefore, please check whether you have assigned the validation scripts to required fields in your form.

Here you can read more about it crosstec.org/en/support/online-documenta...g-form-elements.html .

Let me know whether adding the script resolved the issue.

Regards,

Mihaela
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