signature element crashes mobile browser

  • enion
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enion created the topic: signature element crashes mobile browser

hi

breezeforms build 1931 version 1.9.0
joomla 3.9.2
Device: Galaxy S9
Browser: chrome

Issue: mobile browser crashing on last form page
Element: signature
Form size: 12 pages
Average elements per page: 8
Signature position within form: last page
Form max character limit total: 5000
Other elements on last page: text input, back button, submit button
Signature element configuration: default

Is the form to large?

link to form
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mihaela replied the topic: signature element crashes mobile browser

Hello,

I've already answered on your other topic that you've posted so please take a look there and try to do as explained.

Despite that, since here you have provided the link to the form I see there are errors in the console.

Can you please check if you try to preview the form in backed does the signature issue appear as well?

Regards,

Mihaela
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MarioPuco replied the topic: signature element crashes mobile browser

Hi,

Can you try the following :
Go to your form advanced options > enable "Mobile Forms" + "Force Mobile Forms" and let me know if it changes anything regarding subbmiting the form.

Regards,
Mario

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