TOPIC:

Submit button clears form, but nothing is sent 6 months 3 weeks ago #273713

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  • ashleybroadhurst22
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Hi.

New user here. I feel I'm missing something obvious, so please bear with me.

I'm using Breezing Forms in Joomla. Upon setting up a new form, everything seems fine, and the preview looks good. When the submit button is pressed, it just clears the form. There is a thank you page, but you never see it, instead being presented with a clear form. No form data is emailed.

I had a similar issue with a PayPal button, but - after going through the Breezing forms documentation, watching Youtube videos, checking and rechecking - I just gave up in the end. You'd click on the PayPal button and nothing would happen.

If I could at least get the submit button to work, that would make it worth the cost.

Thank you in advance for any help you may be able to offer.

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Submit button clears form, but nothing is sent 6 months 2 weeks ago #273725

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  • tihana.krivic
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Hi,

did you enable Last page is thank you page in form->Properties?
And did you enable mail notification in form->Properties?

For paypal button, you should add actionscript in paypal button->Advanced->Actionscript->Library->and select->ff_validatesubmit

If you need more help, let me know :)

Regards,
Tihana

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Submit button clears form, but nothing is sent 6 months 2 weeks ago #273879

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  • ashleybroadhurst22
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Thank you for help! It's much appreciated.

I did enable both the last page and mail notifications, but no change, I'm afraid.

Anything else to try? Once again, thank you so much.

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Submit button clears form, but nothing is sent 6 months 2 weeks ago #273885

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Hi,

could I check it directly in your page?

If yes, please send me login information, backend link and form name

Use this tag:
[confidential]
[/confidential]
Only forum moderator can see this

I will check everything and then inform you :D

Regards,
Tihana

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Submit button clears form, but nothing is sent 2 weeks 3 days ago #279008

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  • ashleybroadhurst22
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Hi. It may be too late to resurrect this, but thought to give it one more try.

After trying everything we could think of, we ended up getting RSForms Pro, which worked just fine. We did pay for Breezing Forms, but given how much time we spent trying to get it to work, we needed to move on quickly.

If any help is available, it would be good to correspond with someone from Crosstec. Breezing Forms does look better, but the submit button just clears the forms and nothing is sent. We tried both the standard submit button and a custom submit. Neither works.

Any suggestions would be appreciated, if only so the money wasn't wasted. Thank you.

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Submit button clears form, but nothing is sent 2 weeks 1 day ago #279035

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Hi,

when you click on submit, do you see records in Manage records (manage records you can find in backend in Components->Breezingforms->Manage records)?
You want to send submitted data to mail too?

Sorry for late reply, I wasn't here over the weekend

Regards,
Tihana

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