TOPIC:

Missing Update Key 1 month 3 weeks ago #251292

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  • davidtilton
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Hi. I purchased BreezingForms Pro for in 2018. I’m currently running version 1.9.1 (940) on my Joomla site. Joomla is prompting me to enter my update key into the configuration, however when I log in to my account and go to My Account => My Downloads, I don’t see any update key there. Can you help?

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Missing Update Key 1 month 3 weeks ago #251312

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  • tihana.krivic
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Hi,

update key is located in the bottom of BREEZINGFORMS PRO FOR JOOMLA3 section.
If you can't see it there then we will see what's happend

Regards,
Tihana

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Last edit: Post by tihana.krivic.

Missing Update Key 1 month 3 weeks ago #251356

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  • davidtilton
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I do not see it there. I've attached the error message that I see instead.
Attachments:

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Missing Update Key 1 month 3 weeks ago #251359

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Hi,

it seems that your subscription expired.

I will pass this on to a colleague, because I can't access this

Regards,
Tihana

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Missing Update Key 1 month 2 weeks ago #251438

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  • davidtilton
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Thank you, Tihana. I believe I purchased a lifetime subscription, so there should not have been an expiration date.

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Missing Update Key 1 month 2 weeks ago #251650

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  • davidtilton
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Hi Tihana,

I'm still waiting for a resolution for this. Please let me know how I can access my update key. Thank you.

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