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Installationsprobleme 3 years 1 month ago #236024

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Ich hatte erst die kostenlose Version vom Breezing Form getestet. Nachdem wir die Ergebnisse gut fanden, haben wir dann heute die Vollversion erworben.

Die Installation der kostenlosen Version lief bei Joomla problemlos.
Bei der Vollversion haben wir die Datei heute von ihrer Webseite heruntergeladen, entpackt und danach die Datei "com_breezingforms_190.zip" aus dem Unterordner "Extensions" versucht hochzulanden.

Nun lädt Joomla unendlich lange und es kommt zu keinem Abschluss.
Wenn ich die Datei in das Fenster verschiebe. Wird die Datei hochgeladen, allerdings erscheint danach eine Fehlermeldung ohne Text.
Des Weiteren versucht er auch immer eine index.php zu öffnen, jedoch funktioniert dies nicht.

Haben Sie eventuell eine Idee wie dies zu beheben wäre.

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Installationsprobleme 3 years 1 month ago #236038

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Hello,

Can you present me with your issue in english please ?
I did use Google translate but it was not adequate enough ?

Regards,
Mario

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Installationsprobleme 3 years 1 month ago #236042

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Thank your for your answer, I will try my best.

First we used the free version of breezing form, but after successfull testing, we decided to use the full version. So we bought it today morning.

The setup of the free version was no problem.

But today we downloaded the full version today from your homepage. Then we extract the zip archive and tried to upload the "com_breezingforms_190.zip".

But the uploadin process in never ending at joomla. If I move the data by mouse from desktop to joomla uploading place, then it is uploading but after its completed there is an error message without text and installation is not done.

And during the uploading procedd the system tries to open an index.php, dont know if this is important. But then the system opens only an empty document in windows editor.

Perhaps you have an idea to fix this problem.

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Installationsprobleme 3 years 1 month ago #236044

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Hi,

Can you send me your backend access so I can check this out for you ?
Send your info to support@crosstec.org and I will get back to you ASAP.
Please make a refference to this topic in the email you send.

Regards,
Mario

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