TOPIC:

Google sheet not updating 3 years 5 months ago #233782

  • Topic Author
  • kulhan
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Hi,

my form works fine, however it does not update the associated Google Sheet. The linking with Google works fine, both the spreadsheet file and worksheet were selected, field assignment works fine either. But at the end it is not updating with the new records.

Is there any way how to troubleshoot what is wrong there? Log files etc?

Thank you,
Jiri

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Google sheet not updating 3 years 4 months ago #233923

  • knowebsrl
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Hi,

I have the same problem. Have you resolved the problem?

Thanks

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Google sheet not updating 3 years 4 months ago #233924

  • knowebsrl
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I solved the problem.

The tables in Google Spreadsheet names must be in LOWERCASE LETTERS ONLY, without special characters or spaces.
In this mode the upload work fine.

Thanks.

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Google sheet not updating 3 years 4 months ago #233929

  • Topic Author
  • kulhan
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Yes. According to Crosstec support all sheet column names must be lowercase without punctuation and special chars. Now it works fine.

Great product, BTW.

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Google sheet not updating 3 years 4 months ago #233931

  • mihaela
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Hello "kulhan",

I was just about to give you instruction to check for the column names.

I'm glad that you have managed to resolve the issue.

Regards,

Mihaela

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