TOPIC:

Mailback doesn't work 4 years 4 months ago #228980

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  • josflachs
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I have two problems, probably related:

I need to send mails not to one but to several email addresses. The first address receives the mail, the others do not. I've added a space and a semi colon:
address1@site.com ; address2@gmail.com

Likewise, mailback doesn't work (for me). How do I get this to work?
The sender of the mail should receive a custom reply based on the fields he filled in.

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Mailback doesn't work 4 years 4 months ago #229023

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  • josflachs
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Problems are not related, after all. I tried various email addresses, they do work. That problem is my biggest problem, but probably outside Breezing forms. The owner doesn't receive any bookings. I do.

The mailback problem I still have. No matter what I try, no automated reply is send to the sender.

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Mailback doesn't work 4 years 4 months ago #229027

  • DarkoCujic's Avatar
  • DarkoCujic
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Hey,

does your Joomla test mail work?

Would you be willing to provide backend super user access so I can check it out for you? It would be much easier that way. You can send the info to darko.cujic@crosstec.org along with the form name and any other additional info you might find useful.

Kind regards,
Darko
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Mailback doesn't work 4 years 4 months ago #229031

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Hey,

I don't see anything wrong with your forms. You just didn't enable the mailback option. I've enabled it for you.

I suggest you read crosstec.org/en/support/online-documenta...mailback-emails.html .

Also, to enable mailback on an element that is going to hold the users email, go to the advanced properties of that element and simply check Mailback option, save and you're good to go. You're going to have to write a template for your mail as explained in the article above if you don't want to use the default one and you probably don't want to.

Also, to ensure there are no errors, on the mail element, set validation to ff_validemail. It tests if the entered value follows the format xxx@yyy.zzz which is a valid email address.

Kind regards,
Darko
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