IMPORTANT - SUPPORT REACTION TIME & MORE 7 years 11 months ago #100890

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If you are a customer please make sure that you use the subscriber forum to get answers according to our terms here:

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Support requests left in the pre-sales box or other crosstec email adresses won't be answered !

Reaction time for customers is usually within 24 to 48 hours. You will receive adequate and professional answers to each of your support requests but there is no guarantee on reaction times. Under certain circumstances (weekends, public holidays and heavy workload), there might be delays. If communicating with our support, make sure your email address given to support is correct and check your spam folders if answers seem overdue.

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included in support:
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