TOPIC:

Membership 3 weeks 2 days ago #248891

  • Topic Author
  • GalanopD
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Hi,

I had bought a membership and I was trying to contact you for several months with no luck. As I saw later there were some issues with covid-19. It is totally understandable. As I never received the expected support and because I still do not know if my subscription is still valid or not, can you please inform me how have you worked out these subscription cases?

Thank you

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Membership 3 weeks 21 hours ago #248944

  • Topic Author
  • GalanopD
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Even when I go to My Account->Support->Club Forums I get the following

403 FORBIDDEN
You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.
If difficulties persist, please contact the System Administrator of this site and report the error below.

The topic I had posted at that time on forum is not visible.

I bought the membership on 28/03/2020 and I was trying to get support with no success.
Leolam then informed me on the pandemic issue. So until now, I haven't received an answer...

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Last edit: Post by GalanopD.

Membership 3 weeks 21 hours ago #248945

  • tihana.krivic's Avatar
  • tihana.krivic
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Hi,

I think your membership has expired
Markus has access to this, so I will pass this on to him to see what the problem is

Regards,
Tihana
The following user(s) said Thank You: GalanopD

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Last edit: Post by tihana.krivic.

Membership 1 week 6 days ago #249325

  • Topic Author
  • GalanopD
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Hi,

Still no answer

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Membership 1 week 6 days ago #249329

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  • tihana.krivic
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Hi,

your membership expired.
Now we added a new one, and everything should be okay :)

Regards,
Tihana

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Last edit: Post by tihana.krivic.

Membership 1 week 4 days ago #249452

  • Topic Author
  • GalanopD
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This is professionalism!
Thank you for giving me a lifetime membership. You have my respect!

In return I have given a tip.

Much appreciated!
Thank you

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Last edit: Post by GalanopD.
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