TOPIC:

Getting White Page after Submit with only Page Title 3 weeks 5 days ago #248765

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  • abhishek.kunte
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Recently I and our Customers start getting Blank Page after they hit Submit Button on Breezing Form configured in Contact Form Page on our Website. The same is working correctly on localhost machine after restoring backup taken after this issue occurs.

No Record is saving, No Email is triggering and Getting no Thank You page which is on another page. Everything is working before yesterday but start getting this behavior recently.

Can anyone tell me what is the issue.

I can collaborate this more if anyone reply

Thank You.

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Getting White Page after Submit with only Page Title 3 weeks 5 days ago #248766

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  • tihana.krivic
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Hi,

can you please see if there is some errors (right click to your browser->Inspect)?
Also, a blank page means that some kind of PHP error is happening. Is it possible that you have a look into your PHP error log? If you can't find it, ask your host company to provide you with this


Regards,
Tihana

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Last edit: Post by tihana.krivic.

Getting White Page after Submit with only Page Title 3 weeks 5 days ago #248768

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  • abhishek.kunte
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I did getting an error message which is due to one of the field we deleted recently, apart from that there is no error in the console. The same error also getting in localhost which is working correctly.

I visit Configuration Tab in Breezing Forms and Located Package Installer with no option to zip, can you please tell me am I doing something wrong?

PS: The form package and all fields were stays as it is before when it was working and suddenly it stops working doing no changes.

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Getting White Page after Submit with only Page Title 3 weeks 5 days ago #248769

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Hi,

when you go to Configuration->Create package->Select form. Then form is downloaded with xml format.
Please zip this xml format from your PC.
And zipped file post here, that I can test this

Regards,
Tihana

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Last edit: Post by tihana.krivic.

Getting White Page after Submit with only Page Title 3 weeks 5 days ago #248770

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I got the xml file and I have zip it but I am Sorry but I don't know how to upload document on this portal. Please let me know how I can share the same with you or give me your email address I will email.

Thank You.

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Getting White Page after Submit with only Page Title 3 weeks 5 days ago #248771

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Hi,

if you want to post here your file then click on Reply and there you can see button "Attachments" (good to know for the future) :)

Send it to: tk@evolutio-it.com

Regards,
Tihana

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Last edit: Post by tihana.krivic.
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