form page giving "404 page not found " error to some users

  • khalid.cdq
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khalid.cdq created the topic: form page giving "404 page not found " error to some users

Hi there,

I am facing this issue for a while now. Some users complain that they get the "404 Page not found " error for the Forms page on my site. While it is showing ok for me on mobile and PC but some people in another city getting the error. This has happened several times in the past on and off. What can be the reason and how to resolve this.
I am not using ContentBuilder in this.

The URL is:
www.adamtravel.com.au/hajj-2020-cheap-sp...20-registration-form

Thanks
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mihaela replied the topic: form page giving "404 page not found " error to some users

Hello,

Do you have Admin tools installed? It might be that it is causing this issue.

Other than that, could you please check whether you have some custom scripts written in the form's Advanced properties > More options?

Regards,

Mihaela
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The following user(s) said Thank You: khalid.cdq
  • khalid.cdq
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khalid.cdq replied the topic: form page giving "404 page not found " error to some users

I have solved this issue. Thanks. There is another issue that came up today. I wanted to edit the Description of a field in the form but it is showing it all blank, even when I click the source code button. But in the front end it is showing all the content. I tried logging in back and refreshing the browser. still no success. What can cause this? Thanks so much for your help.
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mihaela replied the topic: form page giving "404 page not found " error to some users

Hello,

I'm glad that you have solved the issue. Could you please say how you have resolved it since it might be useful for other users that face the same issue?

What you are getting is a strange issue, even though there has been a minor bug regarding this and there was a silent update.
Could you please try to update BreezingForms to see whether that resolves the issue?

Regards,

Mihaela
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