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Change email adress from 8 months 1 day ago #238713

  • mihaela
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Hello,

Do you have in your form a filed named "email"?

Try to put in the "Mail recipient(s)" filed only the admin address to which the admin email should be sent.

Let me know the result.

Regards,

Mihaela

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Change email adress from 8 months 23 hours ago #238723

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  • OWW
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I have do it but now admin and user have a notification sent by one adress "admin@mywebsite.com" but I need to have theses results :

_ User receive a notification with the adress "no_reply@mywebsite.com"
_ Administrator receive same notification, in his adress "admin@mywebsite.com" and he can reply to user adress.

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Change email adress from 8 months 5 hours ago #238735

  • mihaela
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Hello,

In that case, try to set as follows:
In the "Email address(es)" field put the following: "admin@mywebsite.com"
Check the "Mailback checkbox" for the wanted field.
Go to form's Advanced properties > More options > Mailback Emails tab and in the "Alternative Reply-To Email" field put this email address: "no_reply@mywebsite.com".

That should do everything as you explained:
"_ User receive a notification with the adress "no_reply@mywebsite.com"
_ Administrator receive same notification, in his adress "admin@mywebsite.com" and he can reply to user adress."

Let me know whether it worked.

Regards,

Mihaela

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Change email adress from 8 months 4 hours ago #238741

  • Topic Author
  • OWW
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Thank you, I have some difficult to follow your steps, can you confirm my settings ?
Attached Step 1 and Step 2
Thank you.
Attachments:

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Change email adress from 8 months 3 hours ago #238743

  • mihaela
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Hello,

Yes, it seems that you have set it all properly.

Just to be sure that I have given you the right instructions, you want the admin email to be sent only to "admin@mywebsite.com" and not the "no_reply@mywebsite.com", am I right?

Regards,

Mihaela

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Change email adress from 7 months 4 weeks ago #238754

  • Topic Author
  • OWW
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I just want this :

_ User receive a notification with the adress "no_reply@mywebsite.com"
_ Administrator receive same notification, in his adress "admin@mywebsite.com" and he can reply to user adress.

With this settings user receive with the adress "admin@mywebsite.com" and Admin can't reply to user adress

:(

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