Alternative Reply-To Email --> Shortcode issue

  • dkbcom
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 0

dkbcom created the topic: Alternative Reply-To Email --> Shortcode issue

Hi!

After updating breezing forms (version 1.9.0 stable (931)) I no longer had a shortcode in the Alternative Reply-To Email field under Admin Emails.

I have replaced the shortcode (in my case {votreemail:value}) however it is displaying this (the shortcode) instead of the actual email address upon arriving in the inbox.

Can anyone help with why the shortcode is not rendering the value?

Thanks

Luke
#237085
Attachments:
  • Posts: 2629
  • Karma: 92
  • Thank you received: 354

mihaela replied the topic: Alternative Reply-To Email --> Shortcode issue

Hello,

I'm not sure why this is not working.

What can happen sometimes is that for some reason {element:label} and {element:value} shortcodes can get corrupted.
Please try to re-build that element in your form and re-connect it afterwards to see will anything change.
Or better create one new form and test this for some element to see if it works.

As for the "Alternative Reply-To Email", that address will be shown when admin clicks on reply and the email form the configuration will always be shown as the sender. YOu can read more about it here crosstec.org/en/support/online-documenta...r-email-address.html .

Regards,

Mihaela
#237087
  • dkbcom
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 0

dkbcom replied the topic: Alternative Reply-To Email --> Shortcode issue

Hi Mihaela!

I have just tried creating a whole new form and testing and I still have the problem. Any other ideas?

kindly,

Luke
#237088
  • Posts: 2629
  • Karma: 92
  • Thank you received: 354

mihaela replied the topic: Alternative Reply-To Email --> Shortcode issue

Hmm,

I'm not sure why this is happening.

Could you please try to use just this shortcode "{votreemail}" instead of "{votreemail:value}" and see whether that changes anything?

Regards,

Mihaela
#237089
Moderators: ForumSupporttomeperica
Time to create page: 0.061 seconds

New Icon Packs Category!

Crosstec is now offering icon packs.

If you are a paying subscriber, icon packs are automatically added to your account.

Check out our icon packs page!

Live Support Chat Opened!

Join our Discord chat here to receive live support and talk directly to the team!

Summer Sale!

50% discount on all of our extension subscription plans, templates and icon packs!

Get Your Subscription Here

News and Updates

Get informed about new downloads, updates and more in our News and Updates newsletter.

All Extensions Subscription

Get 1 year access to all of our current and future products and 1 year of professional support -- 99 for just 49! (Summer Sale)

No support per domain or website installation limits! Includes all of our current and future Joomla!® extensions, Joomla!® templates for the duration of your membership. This means, by purchasing an All Extensions Subscription you'll have it all covered!

Get it from here

3rd Party Discount - 25% Off

We help you to keep your costs under control. If you are a new member and purchased a form building tool from a different form vendor, then you'll get a 25% discount on our subscription plans.

How to receive the discount:

Send us a quick email to sales@crosstec.org with a proof of purchase (for example a paypal receipt), await payment instructions and enjoy your membership!

Live Support Chat Opened!

Join our Discord chat here to receive live support and talk directly to the team!

Community Reward

Help us to create new extensions and plugins! With only $5 you help us a lot and get unlimited download access to all of our products, professional support and even more. Get your reward now!

Read More Here