TOPIC:

Alternative Reply-To Email --> Shortcode issue 11 months 3 weeks ago #237085

  • Topic Author
  • dkbcom
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  • Fresh Breezer
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Hi!

After updating breezing forms (version 1.9.0 stable (931)) I no longer had a shortcode in the Alternative Reply-To Email field under Admin Emails.

I have replaced the shortcode (in my case {votreemail:value}) however it is displaying this (the shortcode) instead of the actual email address upon arriving in the inbox.

Can anyone help with why the shortcode is not rendering the value?

Thanks

Luke
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Alternative Reply-To Email --> Shortcode issue 11 months 3 weeks ago #237087

  • mihaela
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Hello,

I'm not sure why this is not working.

What can happen sometimes is that for some reason {element:label} and {element:value} shortcodes can get corrupted.
Please try to re-build that element in your form and re-connect it afterwards to see will anything change.
Or better create one new form and test this for some element to see if it works.

As for the "Alternative Reply-To Email", that address will be shown when admin clicks on reply and the email form the configuration will always be shown as the sender. YOu can read more about it here crosstec.org/en/support/online-documenta...r-email-address.html .

Regards,

Mihaela

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Alternative Reply-To Email --> Shortcode issue 11 months 3 weeks ago #237088

  • Topic Author
  • dkbcom
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Hi Mihaela!

I have just tried creating a whole new form and testing and I still have the problem. Any other ideas?

kindly,

Luke

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Alternative Reply-To Email --> Shortcode issue 11 months 3 weeks ago #237089

  • mihaela
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Hmm,

I'm not sure why this is happening.

Could you please try to use just this shortcode "{votreemail}" instead of "{votreemail:value}" and see whether that changes anything?

Regards,

Mihaela

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