File Uploads/Attachments not being included in Admin or Mailback emails

  • umbrella
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umbrella created the topic: File Uploads/Attachments not being included in Admin or Mailback emails

We have a form on that includes 4 file upload fields:

slitopeka.org/pathway-for-hope/application

We want the uploaded files to be included in both the Admin and Mailback emails but it is failing on both. We have the checkboxes checked under Advanced for each of the uploads to include in the Admin and Mailback emails.

NOTE: We are using the default email for Admin and a custom for Mailback.

Can you please help?

Thank you!
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mihaela replied the topic: File Uploads/Attachments not being included in Admin or Mailback emails

Hello,

Can you please send me backend login info to your site to mihaela.kobovac@crosstec.org so I can take a look at form settings from first hand to see if everything is set-up correctly and also to test this kind of behavior.

If everything is set up correctly, it might be that you are not getting pictures as attachments because you don't have the right folder permissions for the uploads folder.

Therefore, please make sure that /media/breezingforms/uploads is viewable by public and that is has folder permissions set to 777 .

Regards,

Mihaela
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