Signature Element: Performance problem

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TheMuffinMan replied the topic: Signature Element: Performance problem

Hi,
we tested this on Desktop as we hit your described performance issues there. So we have to get back to the drawing board.

Sorry for the hassle!

Regards,
Markus

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#235900
  • rd
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rd replied the topic: Signature Element: Performance problem

Hi Markus, hi Mario,

Well, I remembered something Mario wrote in one of his early posts. He said:

We suspect it could be related with Visibility rules ...


So I started to check this out. I set up a simple form with 20 signature fields. Checked them, added more functionality to the form. Added visibility rules and set up a script that controls the visibility.

And after a while it was clear that these strange performance issues do only occur when these signature fields are part of a group which display is triggered by a visibility rule or a script. It's getting worse the more groups with signature fields inside you have. And I was able to reproduce this effect.

So I backed up the form, reloaded it, gave it a new name "Fenster (temp)" and removed every script and visibility rules, that set display on or off for any group with signature fields inside. And voila -- it works.

In my opinion this is a bug. And if you like, you can have a look at my test log and the four test forms with the 20 signature fields. They are still online and named:
20 signature fields (with frontpage editing) --> visibility controlled by visibility rules
20 signature fields (with frontpage editing) (2) --> visibility controlled by script
20 signature fields (No frontpage editing) --> visibility controlled by visibility rules
20 signature fields (No frontpage editing) (2) --> visibility controlled by script
At the backend you find them in the package TEST
I hope it helps and please let me know if you find the bug - if it is one.

File Attachment:

File Name: testlogper...5-02.txt
File Size:1 KB

Regards
Rolf

Btw. Dear Mario, I know your wrote your a snowed under but I desperately need help with a still open issue I post several weeks ago and that is still awaiting your answer. May I asked to have a look at it? It is named: DISPLAY UPLOADED IMAGE IN CUSTOMIZED PDF -- Thank you
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