Signature Element: Performance problem

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MarioPuco replied the topic: Signature Element: Performance problem

Rolf,

Can you send us your FTP, SFTP OR SSH access so we can test something ?
My developer just informed me that the problem is on CB which calls "the onchange event handler that comes with it all the time"...

As soon as he tests this we will probably release a fix.

Regards,
Mario

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#235628
  • rd
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rd replied the topic: Signature Element: Performance problem

Hello Mario,

here you go
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Regards
Rolf
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MarioPuco replied the topic: Signature Element: Performance problem

Hi,

Can you please restore this Venster View in the frontend please ?
This part where you explained where the issue is :
crosstec.org/en/forums/1-forums/126108-s....html?start=0#235070

We need to test it via fronedend.

Regards,
Mario

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#235679
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rd replied the topic: Signature Element: Performance problem

Hi, now you should see it - Regards Rolf
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MarioPuco replied the topic: Signature Element: Performance problem

Hi,

These are "solutions" given by my developer :

1. Disable Frontend-Editing
2. Use a different template for the site
3. or use a different template just for Menu-Items for forms containing signature fields (he can set this in the template settings => "Menüzugehörigkeit" tab

As I understood this script is creating this issue since it's loaded when the template is used. <script src="/media/system/js/frontediting.js?55f677bd3b709cfc1762889fb953307b"></script>

That's why when you preview the site without the template everything is working fine : formulare.holzkunstmostert.de/index.php?...d=120&tmpl=component

Regards,
Mario

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rd replied the topic: Signature Element: Performance problem

Hi Mario,

please see my comments in your message

1. Disable Frontend-Editing

Frontend-Editing is the key for our workflow. It is a must have. We can't switch it off.
But I checked it - Without any significant difference.

2. Use a different template for the site
3. or use a different template just for Menu-Items for forms containing signature fields (he can set this in the template settings => "Menüzugehörigkeit" tab

checked this to - used BEEZ3 instead of PROTOSTAR - as well no significant difference.

That's why when you preview the site without the template everything is working fine : formulare.holzkunstmostert.de/index.php?...d=120&tmpl=component

I checked this as well, it's not working fine here, same performance issues

I am sorry, but all my experiences are totaly different. It is slow as before and sometimes not usable at all. Maybe it is slightly better than before. The form starts freezing a little bit later, around the 4th or 5th window (Fenster 4, Fenster 5). Please see screenshot.
All the solutions from your developers are online. Just check "Fenster" and I hope you can see that the issue still persists.
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My question is: Did you test it on a smartphone or a PC/Laptop?
We need to have it running on a smartphone and the performance problems only occur on a smartphone, on a Laptop or PC everything is working fine.
Very strange.
Btw. We are using Lenovo MotoG6plus with Android 9

Mario, I really apprecieate your help, and I know, you put a lot of work into it so far, what can we do next?

Looking forward hearing from you
Regards
Rolf
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