Not Impressed with Support

  • adhillon
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adhillon created the topic: Not Impressed with Support

I paid for a Breezingforms Pro subscription, installed the extension and had some questions regarding errors on the form. A ticket was submitted but there has been no response for five days.

I assumed that the "6 Months Priority Support" as stated, was just that, priority support.

It is obvious, I am one unhappy customer.
#234612
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MarioPuco replied the topic: Not Impressed with Support

Hello,

Sorry for the dealy.
I searched our ServiceDesk for your tickets but cannot seem to find any...Also there is nothing in our forums when I search your username...

Can you present your issue here and let me know how we can help ?

Regards,
Mario

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#234618
  • adhillon
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adhillon replied the topic: Not Impressed with Support

Here is a response I received...….

Dear xxxxxxxx,
this is an automatic notification to let you know we received your request. An agent will be on your issue as soon as possible.
YOUR MESSAGE STARTS HERE
#234642
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MarioPuco replied the topic: Not Impressed with Support

Hi,

I cannot find anything under adhillon user name, sorry.
You can present your issue here and I will be glad to look into it for you.

Regards,
Mario

Satisfied with our Support ?
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Need to renew Pro Support?
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Satisfied?
Consider a membership!
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#234645
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