Problems with free version of breezing forms

  • daiana.cimpoies
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daiana.cimpoies created the topic: Problems with free version of breezing forms

Hello everyone,

I am having some trouble with the free version installed in joomla 3.9.
At first I have created a functional form, that could be filled in by participants, everything functioned just fine, records were sent to my email and appeared in backend.
A few weeks ago, after I have deactivated one of the forms, I created a new one to be used in another menu - this one was created exactly as the previous, but it just decided to stop working. Its records do not appear in backend, and of course, I do not receive any emails when someone fills it in (even though the form can be completed normally). So I do not know when people register.

Can anyone please help? How can I fix that? I tried deleting everything, reinstalling it, recreating other forms, problem still exists.
I need to know that if we buy the paid versions, we will receive full support if anything like this happens.

Thank you,
Daiana.
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MarioPuco replied the topic: Problems with free version of breezing forms

Hi there,

I'm not sure what happend with your second form BUT If you can send me your backend access to support@crosstec.org I will check what might be the problem.
Please not what form to look and make sure to reference this topic in the email you send.

Regards;
Mario

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