Need some upgrade help here...

  • maestroc2
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maestroc2 created the topic: Need some upgrade help here...

I have upgraded a really old BF Pro site to the current version of Pro. I can't remember what the original version number was but it was from before the component entry had the circle icon in front of it in the back end of the site.

The problem is that now all of our paypal download link buttons tell us that it cannot find the download file. It appears that part of that configuration was overwritten when we upgraded as the path that is in the "Path for {ff_uploads} substitute" box was the default path for BF but we have used a custom folder in the root of the site for years. I just now changed that path from

{mospath}/media/breezingforms/uploads

to

{mospath}/downloads94x

that downloads94x folder is the current location of all of the downloadable content. The permissions on the folder and files in it are correct 755 / 644

Still, when I make a purchase it is still saying that it can't find the file. Am I missing something here?
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MarioPuco replied the topic: Need some upgrade help here...

Hi,

Firstly I would suggest that you create a simple PayPal form just for the purpose of testing.
Try to add a URL for the download and let me know if it's working on a newley created form.

Maybe upon update the form did get corrupted or smtg.

Rgds,
Mario

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#232024
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maestroc2 replied the topic: Need some upgrade help here...

Other items on the site seem to work and download properly but I still can't figure this one out. Please see the video at the link below to see what the back end fields look like. There is only one difference between the working and non-working form but I don't know why it is there.

drive.google.com/file/d/1jHvpzxMSKpJEKpR_8ZELDiC1Hx63fkRV/view
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MarioPuco replied the topic: Need some upgrade help here...

maestroc2,

Thank you for your video, It did explain a couple of things.
Well now regarding the "title position" option...this option is shown when you are using BreezingForms theme engine, if you switch to Bootstrap

Please switch your theme engine to Bootstrap and test your form again.
I'm not sure how this should be related but stranger things have happen...



Let me know if there is any change after you change your theme engine.

Regards,
Mario

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