Download Files are not working

  • walter.kohl
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walter.kohl created the topic: Download Files are not working

Hello, to everybody!

I do all what you explain in you manual to make a file download possible for a costumer.
The order is on paid (it's a free download), the files are verified (must have two because a selection by language is not possible).
But in the download menu it tells me there are no files to download i shell login or buy one...

Why? What can it be?

Best regards,
Walter
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MarioPuco replied the topic: Download Files are not working

Walter,


I can see that your account is created but I cannot see you made a purchase. ( under walter.kohl username ).
Maybe that's why you cannot see your downloads ?

Rgds,
Mario

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  • walter.kohl
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walter.kohl replied the topic: Download Files are not working

Hello, Mario,

thank you for answering but I not made the purchase with my user name. The user name is "woody" (Axel Borsdorf) made it. He is my test hero.

There you'll find many orders.

Thank you in advance.

Walter
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MarioPuco replied the topic: Download Files are not working

Hey,

Sorry, I think I might understood you from the start.
Are you talking about your BC installation or purchase @ crosstec.org ?

Rgds,
Mario

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walter.kohl replied the topic: Download Files are not working

Hello, Marco,

I was wondering also, how you can look into my admin area 8-)

No, it's not working on my site https.//wjk-Software.online.
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MarioPuco replied the topic: Download Files are not working

Hi,

Can you check that :

When you go to Products > Product section you can enable your product as a Virtual


In Files section of Products you can choose your desired file/s, name it and edit it by clicking on Edit file. Make sure to publish your file/s there.

You will need to create new menu item. For Menu Item Type choose BreezingCommerce > Verified Files


User can download it on that link after you previously approved that in Orders tab.

Let us know if that works for you.

Regards,
Mario

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