TOPIC:

Element is not showing 4 years 9 months ago #160650

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  • kmousi09
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Hi,

An element (select from list) is showing on my site but it does not get saved in the email or record.
Logging is checked, can anyone help? Thanks

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Element is not showing 4 years 9 months ago #160679

  • Tihomir's Avatar
  • Tihomir
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Hello there,

could you pls send us your select list so we can take a look and what you got in your email after the form is submitted.

Kind regards
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Tihomir
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Last edit: Post by Tihomir.

Element is not showing 4 years 9 months ago #160882

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  • kmousi09
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Hi Tihomir,

The link is www.metamorphosistlc.com/contact.html . The problem is the (What is your role?*) element.
It does not save it and the records and does not show it in the email. Below is what I receive. Thank you very much!

Forwarded message
From: Metamorphosis Teaching Learning Communities <kmousi09@gmail.com>
Date: Wed, Dec 23, 2015 at 1:22 PM
Subject: Form record received
To: kmousi09@gmail.com


Record saved to database with ID: 15

Form ID: 15
Form title: Contact us
Form name: Contactform
Submitted at: 2015-12-23 18:22:45
Submitter IP: 72.89.174.32
User-ID: 0
Username: -
User full name: -
Submitter provider: Unknown
Submitter browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.106 Safari/537.36
Submitter operating system: mac

Your Name*: kostas
Your Email*: kmousi09@gmail.com
Phone*: 2034344852
Which best describes your school?*: Grade 6 - Grade 8
Message*: testt
Sign me up for the Metamorphosis Teaching Learning Communities Online Newsletter: checked

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Element is not showing 4 years 9 months ago #160884

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  • kmousi09
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I noticed in the records, next to the element id says "null"
Attachments:

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Element is not showing 4 years 8 months ago #160929

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  • Tihomir
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Hi,

can you send us your ( Super user ) ceredentials so we can take a look at you form.
You can put credentials into these confidential tags:
[confidential]
//backend credentials
[/confidential]

Or you can send us your form as a package so we can test it.
To send us your form as a package please follow this online documentation.
crosstec.org/en/support/online-documenta...ted/94-packages.html

Kind regards
===============================================
Support Crosstec and get ALL EXTENSIONS and professional support for just $5
Here!
===============================================
Regards
Tihomir
==========================================
+++ Purchase Professional Support: crosstec.org/en/support/purchase-additional-support.html +++

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Element is not showing 4 years 8 months ago #161041

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  • kmousi09
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This message contains confidential information


Thank you!

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